Moving on to collaborative solutions
Designed to place the voice of the customer at the heart of the discussion, Industry Challenges are built around a facilitated design thinking workshop where targeted customers, startups, and relevant business units from SWIFT work together on cracking specific business problems. Moving away from “solution first thinking”, the Industry Challenges begin with the identification of tangible business problems before we assess them during a two-day ‘Zero-to-Test’ workshop. Following the workshop, we conduct ‘proof of value’ exercises driven by customer needs, involving both the startups and SWIFT.
‘Proof of value’ exercises are still underway with the winning startups from the 2016 Challenges around Securities and Compliance. Outcomes will be communicated in the coming months.
In the meantime, the consultation with customers and SWIFT’s business teams to define this year’s programme is already well underway. What’s for certain: one Industry Challenge will be around cyber-security. Attackers’ methods have never been more sophisticated and the industry needs a nimble process not only to protect itself but also prevent further attacks.